SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 185 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 1-5 day processing time.
||*Estimated Shipping Time
||7-20 Business days
||10-25 Business days
|Australia, New Zealand
||10-25 Business days
|Central & South America
||15-40 Business days
||7-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of BabyTibet (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://babytibet.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
super cute! my baby loves it
Very nice tnx
Very nice i love it
very cute baby loves it
The baby is very happy! I recommend
A good thing for a child.
Beautiful colors, super quality, I am very glad
His voice is low, but I'm usually happy.
i thought they would be bigger but otherwise ok, as describe
I ordered it on 4/28 and arrived on 5/9! Thank you very much. I am satisfied.
Love them! Cute little socks and handrattles. Arrived super fast! They look like they are high quality.
The parcel was received on time. Socks are funny, but for now for my baby big.
Super socks and bracelets!!! My daughter immediately appreciated it! Came exactly like on the pictures!
The product is very good the store shipped the item very fast. Very satisfy with everything
two weeks shipping! very fast! great toy. good quality. worth the price.
Class and cool things, for karapuz. Seller's reviews. I recommend.
cute rattle, the tape is a bit short, we will see how my son will like them,after washing
Very beautiful socks, great colors. The bunnies are loud. Thank you store.
It's very good for the price you have. The only catch is that the socks don't have elastic.
Good prouct, 1:1 as shown in the picture. I am really satisfied
I received the parcel for 23 days, socks and pens rattles, very nice, sewn qualitatively, ears rustle, socks rattle, purchase very satisfied, thank you very much to the store, i recommend the seller and his store.
I think interesting toys. In the plush heads of animals hidden a small rattle, not very loud, but the child will hear. Original. I recommend.
In ukraine delivered in 3 weeks. Socks are bright, odorless. While on a small did not try. But i liked
Wonderful toys, as in the photo. The kid liked. Orders are satisfied.
Arrived to Israel after 3 weeks. My baby loves it so much! I am very happy.
Product complies with the description. Shipment szła from wound 20.12.2018 for 28.01.2019.
The thing is cool, ringing quietly, thus does not scare the child
came to Turkiye in 24 days. I highly recommend. Thanks!
Looks exactly so out as on the picture! On 13 January ordered on 24 January received!
Super! Very bright, odorless, velcro on bracelets special children's. Ears rustle, in the muzzle balls. I'm very happy!
Exactly what an exile in the picture. A lot of hubavi tsvetov.
Are great, sensationally made. Zwierzatka rattle is in the nose and ears szeleszcza. Szlo two miesiace
Cute fast delivery I highly recommend this store thanks
quite long shipping but order od already here:) nice toys 4 baby. It's worth 4 this Price
Socks are sewn without heels, quality for 4, rattle is in the animal
Delivery in 25 days. Very beautiful. He's got a little tear, but it doesn't matter.
I j'adore the product at the top good quality delivery a little long
Troche Curves uszka but as for this price is OK :) recommend
Soft cool socks for any size) rustle) on the handles can also be adjusted) i really liked)
I made the shipping expense payment, so that it will be soon to arrive and i have received it even before the estimated date. It took 9 days Very good quality-price. The ears of all dolls, have sound to plastic and inside the heads, rattle. What i see maybe with a little risk to the baby, it's the green giraffe antennas. They're unsteady felt. Surely cut them to avoid risks
The product really good my baby so happy to wear them, just little bit small for her foot.
Just as described. The ears make a crackling noise when touched and the nose has a rattle inside. It will definitely entertain a baby
awesome quality! my little man is gonna be so excited!
I like it!!! Delivery to cyprus fast, thank you... Socks and bracelets
Great toy for baby. Not stinks, has strong Velcro. Recommend!!
Nice speelsokjes and wristbands ..... is a kadootje, so Miss later another picture if they to/to do
It looks awesome! Can't wait to try it on my baby. I hope she'll like it. Thank you
Cool socks are very bright and soft, odorless. I recommend.
Very happy. Good quality. Super fast shipping! In 10 days in spain! The ears have like plastic bags to make noise and then in the heads of the bracelets and in the bites of socks have a small rattle